LT Decor Advanced Portfolio Pro media manager, thumbnails picture doesn't show / can't insert image.

SupportCategory: Joomla! Template QuestionsLT Decor Advanced Portfolio Pro media manager, thumbnails picture doesn't show / can't insert image.
AvatarMohd Khairil Azman asked 11 months ago

LT Decor media manager, thumbnails picture doesn’t show / can’t insert image.From Update module manager can see there are updates for this module but could not be download by joomla. Manually go to the web, cannot download because restricted web (403 error code)
Current version of Advanced Portfolio Pro = 3.8.2, available 4.1.1 (but cannot update)
Currently use Joomla 3.9.2
 
 

AvatarMohd Khairil Azman replied 11 months ago

Forgot to post error

Warning
Error connecting to the server: 403

Error
Failed to download package. Download it and install manually from https://extstore.com/component/mediastore/?task=pluginTask&plugin=joomla&subtask=download&id=34.

Kelvinadmin Staff replied 11 months ago

Thank you for your info. Please download https://goo.gl/2kS8MG

Then, install it via Admin > Extension > Manage > Install, and recheck.

AvatarMohd Khairil Azman replied 11 months ago

Already installed, i think this extension is same function with Quix Pro.
My problem is more to Advance Portfolio Pro component. It cannot upload to thumbnail image

Kelvinadmin Staff replied 11 months ago

Can you submit ticket and put your site address, admin login, so I can help.

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