payment taken, and no download link instantly…20 minutes past now…still waiting

Supportpayment taken, and no download link instantly…20 minutes past now…still waiting
Avatardingshan zhuang asked 3 years ago

as said in title, payment taken instantly, but service not

Avatardingshan zhuang replied 3 years ago

2 hours now

2 Answers
Avatardingshan zhuang answered 3 years ago

so your 24/7 service is just to take payment 24/7 ? 

KelvinKelvin Staff answered 3 years ago

Thanks for your info.
Your payment is verified, you can go to Customer Area to download it.
Please notice that for credit cart payment, we must verify your card before process for security issue.

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