We’re maintaining our system, please back to next 30′
Thank you and so sorry for this trouble you got.
Support page is online again, but I can’t answer to your postings. There is no text area!
where exactly do I find “Template option -> export options”? can you post screenshot? thanks!
What Joomla template are you using? Template options, you can find it via Admin > Extension > Template > [LT Template], it’s template option.
I’m using LT Optic. If I go to Extension -> Template then I see 4 templates. I click on “Lt_optik Details and Files” but can’t find any “template option” button or link. Please post screenshot, thanks!
Template Options is Template Settings, when you got o LT Optik via Extension > Template, it’s Template Options.
again, I can’t see it! can you PLEASE post a screenshot or something. thanks!
See my screenshot https://www.dropbox.com/s/mjofjxilxc98vnk/11.png?dl=0
this is how it looks at client website: https://www.dropbox.com/s/dpv0kl9kpf50uz9/export.png?dl=0
(also please fix you support ticket system. I’m not able to answer there. no text field visible!)
Please copy file ‘templateDetails.xml’ at root of template source code in your website, and replace this file in your hosting of your client website.
ok, thanks. That worked. I could transfer rtemplate settings to client. I still have some issues i don’t want to discuss publicly. How can I reach you? I see your answers in ticket system but cant answer nor create a new ticket. https://www.dropbox.com/s/rkkkkbhh75y7fpn/1.png?dl=0 https://www.dropbox.com/s/1xk576ysm0ev70g/2.png?dl=0
Yes, thank you, we’re maintaining editor for Ticket system to new editor.
You can reach me direct to email [email protected]
So sorry for trouble with community on today.