FAQ’s Technical

How to setup a Multilingual Joomla! Site?

Joomla! allows you to easily create a multilingual website, without having to install any third party extension. In tutorial Setup a Multilingual Joomla! Site, you’ll find a complete walkthrough of the steps included creating a multilingual Joomla! site.

How to replace content of Homepage (Joomla and WordPress)?

JOOMLA:

1 / For free version, you have to build content yourself from ZERO, you can use Joomla! An article and modules in the form to present your content.
2 / For Pro version, let’s install Quickstart package and here’s the way to edit demo content.
* For example using SP Page Builder: We use the SP Page Builder extension (free) for all Joomla!

You can also consider going for SP Page Builder (Pro) for more add-ons and features on unlimited page builders.

– Edit Home Page content: All content in ‘Homepage’ is based on SP Page Builder Free (see the “Third-Party Insights” section for more details about this extension). You can edit it via Admin> Ad Creator, edit the ‘Home’ page. This is very easy to edit based on drag-drop content integrated with this extension.

* For example using Quix: We use Quix (Pro) which includes utilities and features that are not limited to the page generator.

– Edit Home Page content: All content in ‘Homepage’ is based on Quix (see the “Inside Third-Party Documents” section for more about this extension), so you can edit it via Admin> Quix, edit ‘Homepage’ page. This is very easy to edit based on drag-drop content integrated with this extension.

WORDPRESS:

– Go to Appearance > Widgets.
You will see a list of all available widgets which are available to add. Click directly on any widget you want to add. Scroll down the list or use the Search toolbox at the top to locate categories you want to use.
Click any available gadget areas to add and configure widgets (Text, Image, Post …).
At Control Panel windows, click Add gadget to display available widgets to this gadget area.
After selecting a widget, you can configure it the way you want and then click Save and Publish to save your changes.
You can rearrange widgets be in orders you prefer or select a new widget area to move gadgets.

How to add mobile logo in Joomla! Site?

Go to Extension -> Templates -> Styles and Click [template-name] – Default

How to fix a problem with Language packs installed under older Joomla versions and update sites rebuild?

Language packs installed under older Joomla versions are registered in the database under their package name. If it is not under their name, rebuild function will be failed.

e.g. package with

  <name>Afrikaans (South Africa)</name>
  <packagename>af-ZA</packagename>

has name column in #_extensions table set as af-ZA and since existing update sites rebuild fails.

Testing Instructions

Set language package name in #_extensions to its package name. Hit rebuild on update servers.

Expected results

Update server from this package is on the list.

Actual result

Update server from this package is not on the list of update servers.

How to fix a problem with Unite Slider in Joomla! Site?

Please download Unite slider update patch here. Then install it at Admin > Extension > Manage > Install and recheck.

How to hide a module on mobile layout in Joomla! Site?

Go to Extension > Templates > Styles and Click [template-name] – Default
Open Layout Tab > Select the settings icon for the particular module positions > Tick Hide on Mobile

Having problem with email config before installing Quickstart package

Please go to Admin > Component > AcyMailing > Configuration > Subcribe
Then find option “Allowed domains for the redirection via the module”
Set “No”
After that, delete the field with this content “localhost|192.168.1.2|[site-URL]”

How to removed chatbox?

– For Joomla: Please go to Admin > Extensions > Templates > lt-business-default (it depends on template’s name you’re using, this is just an example). Then Click tab “Custom Code” and delete all codes there. Olark chatbox is now removed.
– For WordPress: Please go to Appearance > Customize > Edit Layout > Homepage Body then find “Text”, delete all codes there. Olark chatbox is now removed.

How to Optimize Performance Loading for Joomla! System?

As we have known, Performance Loading is one of the important factors to create your customers a good impression as well as keep them stay longer on your site. So, the question here is how to optimize performance loading for your Joomla site? In our blog post Optimize Performance Loading for Joomla! System, we have carefully instructed you how to do it. Let’s get start!

What is the appropriate logo image size?

Perfect logo size will be 250×250 pixels.

How to upload Quickstart Package when I don't use cPanel?

You can extract the download file from local, then upload the file by using FTP/SFTP if you don’t have cPanel, or go to your host and find File Manager then upload the file.

Is it possible to save previous data of my site when replacing the template?

Yes, it is. Instead of installing Quickstart package, you just need to install the template package through Extension > Manage > Install. Next, just set the new template as default, and configure menu, module again.

Why I change logo in WordPress but your demo logo still appears ?

If you encounter this problem, here’s the way to edit it:

Step 1: Please go to Media > Library > choose your Logo and get its file URL
Step 2: Then go to Genesis > Theme settings > find option “Footer script” at the bottom of the page.
Step 3: Please paste the logo URL into the code line of preset color which your site is on.
For example, if your site is on blue preset, please paste the link to:

$(‘.theme-blue .site-logo img’).attr(‘src’, ‘paste-link-here’);

How to change Name and Email field on Join Our Community?

Please go to Extensions > Module > find module position ‘bottom4’, module Join Our Commnunity will appear
Choose Join Our Community > fill option Name caption and email caption to change it

How to stop bouncing animation of main menu of Joomla?

Please go to Extension > Templates > templates > template-name Details and Files > choose css > default.css

At part /**** MENU BAR ****/, please find and delete these code below:

@-webkit-keyframes swing {
  20% {
    -webkit-transform: rotate3d(0, 0, 1, 15deg);
    transform: rotate3d(0, 0, 1, 15deg);
  }

  40% {
    -webkit-transform: rotate3d(0, 0, 1, -10deg);
    transform: rotate3d(0, 0, 1, -10deg);
  }

  60% {
    -webkit-transform: rotate3d(0, 0, 1, 5deg);
    transform: rotate3d(0, 0, 1, 5deg);
  }

  80% {
    -webkit-transform: rotate3d(0, 0, 1, -5deg);
    transform: rotate3d(0, 0, 1, -5deg);
  }

  to {
    -webkit-transform: rotate3d(0, 0, 1, 0deg);
    transform: rotate3d(0, 0, 1, 0deg);
  }
}

@keyframes swing {
  20% {
    -webkit-transform: rotate3d(0, 0, 1, 15deg);
    transform: rotate3d(0, 0, 1, 15deg);
  }

  40% {
    -webkit-transform: rotate3d(0, 0, 1, -10deg);
    transform: rotate3d(0, 0, 1, -10deg);
  }

  60% {
    -webkit-transform: rotate3d(0, 0, 1, 5deg);
    transform: rotate3d(0, 0, 1, 5deg);
  }

  80% {
    -webkit-transform: rotate3d(0, 0, 1, -5deg);
    transform: rotate3d(0, 0, 1, -5deg);
  }

  to {
    -webkit-transform: rotate3d(0, 0, 1, 0deg);
    transform: rotate3d(0, 0, 1, 0deg);
  }
}

.swing {
  -webkit-transform-origin: top center;
  transform-origin: top center;
  -webkit-animation-name: swing;
  animation-name: swing;
}
.swing {
  -webkit-animation-duration: 1.5s;
  animation-duration: 1s;
  -webkit-animation-fill-mode: both;
  animation-fill-mode: both;
}

then Save the change.

Whenever I create a new page in WordPress and access to that page, it appears at the bottom of my Homepage. How to solve it?

Please go to Admin > Appearance > Widgets
Check all the widgets by going to Set Visibility, then uncheck all the pages which have green ticks. (EXCEPT the “Home” page of PAGES and USER ROLES/LOGGED IN AS)

 

How can I add other unavailable social icons on your theme to my Joomla site?

Please go to Extensions > templates > styles > template-name-default > choose tab “Basic”
Scroll down until you see SOCIAL ICONS part, find “Custom” option and add the code fa-[social-icon-name] [your-link] then save.

For example: fa-telegram https://telegram.org/

 

When I upload my Joomla site from local to host, my site loses the Homepage. How to solve it?

Please go to Admin > Quix > click Clear Cache and recheck.

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