Error: Call to undefined method HelixUltimate::getRelatedArticles()

SupportCategory: Joomla! Template QuestionsError: Call to undefined method HelixUltimate::getRelatedArticles()
AvatarVasiliki Karantza asked 1 month ago

I am running Joomla 3.9.24 & VirtuMart 3.8.6
I have installed the free version of the “taspice” template and marked it as “default”
Then I am getting the error
“Call to undefined method HelixUltimate::getRelatedArticles()””
 
 
 
error

3 Answers
KelvinKelvin Staff answered 1 month ago

Hi,
Did you check if you have any Helix Plugin update notification?

AvatarVasiliki Karantza answered 1 month ago

I have “System – Helix Ultimate Framework” version 1.0.4.
There is no notification for update for this plugin.
Is it OK?

KelvinKelvin Staff replied 1 month ago

You can uninstall and reinstall it.
If you still have issue, just submit ticket support and give me your site URl, admin login, so I can help.

AvatarVasiliki Karantza answered 1 month ago

I have updated to the latest Helix Framework(1.1.2) and the problem is fixed

KelvinKelvin Staff replied 1 month ago

Thank you for your update, glad your issue has been solved.

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