Error: Call to undefined method HelixUltimate::getRelatedArticles()

SupportCategory: Joomla! Template QuestionsError: Call to undefined method HelixUltimate::getRelatedArticles()
Vasiliki Karantza asked 6 months ago

I am running Joomla 3.9.24 & VirtuMart 3.8.6
I have installed the free version of the “taspice” template and marked it as “default”
Then I am getting the error
“Call to undefined method HelixUltimate::getRelatedArticles()””
 
 
 
error

3 Answers
Kelvin Staff answered 6 months ago

Hi,
Did you check if you have any Helix Plugin update notification?

Vasiliki Karantza answered 6 months ago

I have “System – Helix Ultimate Framework” version 1.0.4.
There is no notification for update for this plugin.
Is it OK?

Kelvin Staff replied 6 months ago

You can uninstall and reinstall it.
If you still have issue, just submit ticket support and give me your site URl, admin login, so I can help.

Vasiliki Karantza answered 6 months ago

I have updated to the latest Helix Framework(1.1.2) and the problem is fixed

Kelvin Staff replied 6 months ago

Thank you for your update, glad your issue has been solved.

Hottest Summer Sale! Get 50% OFF 30% Off On All Purchases on Today. Coupon code: SUMMER2021 Check it out!
Hottest Summer Sale! Get 50% Off On All Purchases on Today. Coupon code: SUMMER2021 Check it out!