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Provide support for your customers with top best WordPress Support Plugin!

When running a business website, you absolutely need a support module so that you can answer any questions from your customers. Thanks to this, you can boost your conversion rate and gain more satisfaction from your users. For these reasons, installing a support module is your necessary task. In order to help you choose the best plugin, today, in this collection, we provide you top best WordPress Support Plugin that may helpful for you. Let’s start now!

1. WP Live Chat Support

WP Live Chat Support – WordPress plugin _ WordPress org

Here is a great WordPress Support plugin which is really suitable for small businesses. It provides you a complete functional live chat for your site so that you can improve your conversion rate. Using this plugin also allows you to communicate with or customers in a direct way to answer every question of them.

Provided features:

  • Change the colors of the live chatbox

  • Fully responsive admin chat dashboard
  • Most popular WordPress chat plugin
  • Fully functional live chat plugin
  • Unlimited simultaneous live chats
  • Live chat directly with your visitors
  • Offline messages are now stored
  • 6 predefined live chatbox themes
  • And more


  • Excellent
  • Lots of good features
  •  Perfect Plugin

2. Provide Support Live Chat

Provide Support Live Chat – WordPress plugin _ WordPress org

This is a great WordPress Support Plugin that provides your customers with instant assistance through live chat and it also allows you to control and navigate them effectively through your site. Moreover, this plugin is also completely compatible with WordPress site so that you can use it well.

Provided features:

  • Placing a chat button and a chat window
  • Adding a live chat button to a sidebar as a widget
  • Ability to utilize shortcodes
  • Custom live chat images hosted on your server
  • Add a text live chat link instead of a graphics one
  • Choose which pages and posts


  • Works perfectly
  • Working without a problem
  • Responsive and helpful

3. JS Help Desk (formerly JS Support Ticket)

JS Help Desk (formerly JS Support Ticket) – WordPress plugin _ WordPress org

Here is a great WordPress Live Chat Plugin that offers you a web-based customer support system. Using this plugin allows your customers to generate a ticket which is from the front end. Besides, this plugin also enables administrators to generate a ticket instead of users.

Provided features:

  • HTML editor for ticket issue
  • Notifications and Auto-responder on new ticket creation
  • Fully responsive design for front-end and admin
  • Front-end ticket creation
  • Visitor/Guest can create a ticket from front-end
  • Support icon for front-end with various position options
  • Admin creates a ticket for behalf on any user
  • Multiple file attachments for ticket and reply
  • Admin can modify the email text easily


  • Quick and adaptative
  •  Reactive and relevant
  •  A good tool for tickets

4. Awesome Support – WordPress HelpDesk & Support Plugin

Awesome Support – WordPress HelpDesk & Support Plugin – WordPress plugin _ WordPress org

Here is a great WordPress Live Chat Plugin which includes a number of features so that you can use it more effectively. Thanks to this plugin, your users can also send their questions to you quickly and you can answer their query easily. This plugin also consists of a documentary video that helps your users have a clear understanding of your products.

Provided features:

  • E-mail notifications
  • Restricted access
  • File upload
  • Multiple departments
  • Custom fields
  • Terms & conditions
  • Old tickets
  • Tickets waiting on you
  • Agent Collaboration
  • Sorting And Filtering


  • Awesome
  • Great plugin
  • Great for small business

5. SupportCandy

SupportCandy – WordPress plugin _ WordPress org

This plugin provides you a great helpdesk ticket system that includes a lot of powerful features. It is very popular among users with more than 10,000 accounts and it is also very user-friendly and easy to configure. Moreover, Support Candy plugin also has unlimited tickets that enable you to generate as much as the number of tickets that you want.

Provided features:

  • GDPR Compatible
  • Unlimited Tickets
  • Unlimited Agents
  • Ajax functionality
  • Front-end & Backend interface for agents
  • Guest Tickets
  • File Attachments
  • Responsive Design.
  • Agent Only fields (Fields visible only to agents in ticket)
  • Private Notes
  • Ticket Form


  • Ergonomic
  • Useful
  • Simple and functional

6. Live Chat – Live support

Live Chat – Live support – WordPress plugin _ WordPress org

This plugin provides you a great live chat tool that you can allow customers to send you any questions. Moreover, this plugin is also completely compatible with WooCommerce sites and you can also chat with your customers in an easy and quick way. Thanks to this, you can also raise your conversion and follow your web traffic easily.

Provided features:

  • Chat/operators statistics and metrics
  • Geolocation data from visitors
  • Block/unblock visitors
  • Live chat widget language customization
  • Sound / Desktop notifications for new chats
  • Sound notification for new visitors
  • Offline live chat form, when you are not online
  • Pre-Chat form
  • Live Chat shortcuts
  • Set animations to the live chat widget
  • Draggable live chat widget
  • Live Chat attention grabbers
  • Send emoticons


  • Excellent plugin
  •  Great tool
  •  Awesome and simple

7. REVE Chat – WP Live Chat Support plugin

REVE Chat – WP Live Chat Support plugin – WordPress plugin _ WordPress org

REVE Chat is a multi-channel cloud based live chat software plugin that provides real-time assistance to your website visitors for better customer support, service and boosts sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform.

Provided features:

  • Voice/ Video Chat
  • Co-browsing
  • Facebook Messenger
  • Viber Messaging
  • Screen sharing
  • Real-time Visitor Analytics
  • Department Management
  • Auto Triggers
  • Chat Monitoring
  • Mobile live chat applications
  • Live Chat Benefits


  • Best Support
  • Works as described

8. NanoSupport — Support Ticketing & Knowledgebase for WordPress

NanoSupport — Support Ticketing & Knowledgebase for WordPress – WordPress plugin _ WordPress org

This plugin enables you to generate a powerful support module that is totally free of cost. It also consists of a controllable communication in a private way among you and other users. Besides, this plugin also allows you to create a user account’s username automatically in the ticket submission.

Provided features:

  • Smart templating for a nice theme
  • Smartly designed Support Center
  • Completely Private ticketing
  • Ticket submission with registration
  • Ticket submission with login (Beta Feature)
  • Rich Text editor for the new ticket
  • Auto-generate user account’s username
  • Knowledgebase
  • Knowledgebase content categories
  • Copy ticket content into Knowledgebase document
  • Ticket departments
  • E-Commerce Support


  • Quick support
  • Excellent

9. Show Support Ribbon

Show Support Ribbon – WordPress plugin _ WordPress org

Show Support Ribbon is a powerful WordPress Ticket Plugin that allows you to display support for your events, charity and so on. In addition, this plugin also consists of 4 built-in ribbon styles and it is also very easy to customize. A number of features are also included in this plugin.

Provided features:

  • Plug-n-play functionality
  • No configuration required
  • Regularly updated and “future proof”
  • Shortcode and template tag
  • Super-slick toggling settings page
  • Choose one of four built-in ribbon styles
  • Customize the ribbon with your own CSS
  • Control the link text, link URL, and title text
  • Includes copy/paste CSS recipes
  • Includes an option to restore default settings


  • Good Stuff
  • Lightweight
  • Effective

10. Free Live Chat Support

Free Live Chat Support – WordPress plugin _ WordPress org

This plugin enables you to insert a free live support chat for WordPress sites. Thanks to this, you are able to chat with your customer easily and give them powerful support. In addition, using this plugin also allows you to use the Forever Free Plan which is completely free with as many as sites, chats or sessions.

Provided features:

  • Custom chatbox width and height
  • Chatbox skins
  • Chatbox transparency
  • Chatbox statuses
  • Proactive chat
  • Canned responses
  • Chat history
  • Chat transcripts history
  • Position chat box bottom left or right
  • Agent visible/invisible statuses
  • Agent job title


  • Easy to use
  • Works nicely
  •  Easy to implement


We hope that this collection is helpful for you. If you have any questions, don’t hesitate to leave a comment below. And if you find it useful, don’t forget to share it with your friends!

Moreover, you can refer to free WordPress themes to insert a support module into your site.

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  • Kelvin - Marketing manager at Ltheme.
  • Hello everyone! My name is Kelvin (Tu Vo) – I’m Marketing Manager at Ltheme. I have more than 10 years in Joomla! & WordPress development, more than 4 years in Digital Marketing, SEO specialist. Everyday I make some blogs for Joomla! and WordPress, support everyone with building beauty websites based on this CMSs. You can reach me at Contact page (title: @Kelvin), or my personal social profile Facebook | LinkedIn.

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